Wednesday, 9 April 2014

Haul: Rose Rose Shop, The Tragedy Edition

Hello Princesses!

Today's post isn't just a haul - but rather an update on my shopping experience's with one of my favorite stores to purchase Korean Cosmetics from - Rose Rose Shop! I think it's really important to have a good experience shopping online, so I thought I would share some exceptional customer service with you all! ^.^

I initially purchased this bagful of goodies last November, but I have avoided posting it due to some issues which will be explained at the end of the post, but for the most part I just avoided editing this post because it's soo picture heavy and I really wanted to wait until I tried out all of the products so I could give you guys my first impressions on these products in one post!
Etude House - Perfect Brow Kit (No.01 Natural Brown) $9.00
The packaging is absolutely gorgeous - as you usually expect from Etude House!
This is the perfect kit for everyday brows and it's especially handy for travel! It's compact, lightweight but not flimsy, super pigmented, and has everything I want to use on my brows with the exception of a brow gel. I don't use the teeny baby brushes for everyday use because they are so small, but I do use them if I take this brow kit  away for a couple of days to reduce the amount of stuff I have to bring.
Missha - Near Skin Firming Peptide Shaping V Mask $2.50
I'm way too chicken to try this just yet >< It's only because my specific allergic reaction happens on my chin and this mask rests directly on my chin so it's a little nerve-wracking for me, but hopefully I will try this out soon!
Innisfree - Eco Beauty Tool Jeju Volcanic Steam Towel - $5.00
I absolutely love this facial steaming towel! The best part for me is the raised nose section, because I do have a pretty tall nose (unfortunately), so it really helps the towel fit to my face a lot better and doesn't suffocate me. Plus the embroidered eyelashes are just adorable! Cute and functional!
Missha - All Around Safe Block Soft Finish Sun Milk SPF50+ PA+++ 40ml - $14.80
I love love love this sun milk, but I had the stupidest experience using it - which I will share in my review in a couple of weeks >< but I have been wearing this ever since I purchased it and I love love love it! (Did I mention that I love this product?) :P
Etude House - Rose Drawing Show Creamy Pencil No.BE103 Creamy Romance - $6.00
I'm actually not a fan of this product :C I find it very difficult to use around my eyes because the pencil isn't soft or creamy, so it feels like it's tugging and tearing at my soft eye area which is just not pleasant. However, the packaging is absolutely gorgeous!
Etude House - Rosy Tint Lips No.04 Sweet Poison - $8.50
I love the colour payoff, packaging and colour of this product, but I hate how it works. The tube is SO HARD to squeeze, (plus I'm pretty girly and weak) so my hands tremble when I try to squeeze the product out which makes it hard to apply which is just ridiculous! I also don't love the sponge tip applicator, because even though it makes the product easy to blend and it never applies streaky, it gets dirty immediately, which is a bit germy and gross.
But look at how gorgeous that colour is! SO PRETTY AND LONG LASTING!
Missha - The Style Shadows - $1.60-$4.00
I didn't want to list every single hyperlink for these shadows because I haven't swatched them for this post! But I really love using these shadows and there will be a review on them up soon because they are absolutely gorgeous and inexpensive! ^.^
This section was the whole reason for my gigantic purchase from RoseRoseShop! The new (well in November it was new) Minnie Mouse Collection from Etude House! Can we all take a moment to bask in the gorgeous glory of the super cute Minnie Mouse packaging.
 So super duper cute!
 Etude House - XOXO Minnie In The Nails - No.02 Bubble Pink 
Etude House - XOXO Minnie In The Nails - No.01 Minnie Red
Etude House - XOXO Minnie In The Nails - No.06 Minnie Black Face  - $3.00
XOXO Minnie In The Nail Glitter - No.01 Minnie In White - $2.50
I know a lot of people didn't love these polishes because they found the colours to be streaky and the glitters hard to apply - but I think they're really cute and they work just fine for me! I want to buy the rest of the glitter polishes, they are just so cute! ^.^
Etude House - XOXO Minnie Look At My Eyes Cafe - No.PK005 Minnie Peach
Etude House - XOXO Minnie Look At My Eyes Cafe - No.PK006 Bubble Pink - $3.50
Etude House - XOXO Minnie Look At My Eyes Jewel - No.BE104 Shining Beige - $5.50
These eyeshadows are absolutely gorgeous in terms of packaging, colour and formula. I haven't really used the pink and peach as eyeshadows - but they work just as well as blush. ^.^ The Shining Beige is a super glittery beige as the name suggests, and while it's not overly pigmented in terms of colour, it's jam packed with glitter which makes it ideal as a glitter topper for any coloured eyeshadows! 
The eyeshadows have an adorable heart pattern stamped on them, and the barcode and safety stickers are in the shape of mouse ears! Squee!! You can see how lovely and pigmented the shadows are!

Etude House - XOXO Minnie Wink Lash - No.01 Minnie Up Lash - $3.00
These are super natural, and give me the extra volume I need for my lashes without making it look like I'm wearing falsies. I originally ordered the Lower Lashes as well, but they ran out of stock. :C
Etude House - XOXO Minnie Kissing Lips - No.01 Minnie Red 
Etude House - XOXO Minnie Kissing Lips - No.02 Bubble Pink - $9.00
I love the packaging, formula and colour of these lipsticks. I also love that they chose to include a classic red and a hot pink colour, because I think that they really represent Minnie Mouse, but for me personally, they aren't very wearable for an everyday look so I don't get as much wear time in as I would like, but they are still gorgeous lipsticks for special occasions!
 Etude House - XOXO Minnie Touch Blusher 
Etude House - XOXO Minnie Touch Highlighter  - $15.00
 These were the highlight of the purchase for me, but unfortunately tragedy struck as soon as I opened the highlighter packet.
When I opened the highlighter, I discovered that the highlighter compact was completely and utterly obliterated. The amount of damage done was just indescribable and the amount of sorrow and sadness I felt was equally indescribable. I think what makes it worse for me is that I had been really looking forward to this package and the super cute products I purchased, as well as the fact that these products (this in particular) are quite pricey.

*I'm aware that I can re-press this powder, but it's just not the same for this compact as it is supposed to have three separate colours with the shape of Minnie's face in the center.*

I'm honestly not sure what happened to this compact, because RoseRoseShop package their items super duper well, and nothing else (including an identical blusher compact) was damaged during shipping.

 So I emailed Rose Rose Shop to see if they would send me another Highlighter. To my surprise, they emailed me  back promptly asking if I wanted them to send it immediately or if I was planning to purchase something, and wanted it to piggyback in that order. Since I needed to purchase another cleansing sponge (which was supposed to be in this order but I totally forgot about it) that gave me a glorious excuse to shop for some more goodies! ^.^ When the new package arrived, so did my pristine new highlighter!

A lot of people assume that because I'm a blogger I have this magical power that forces store owners to give me anything I want, because if they don't make me happy I'm going to write a bad review that will trash their entire business, which is absolutely not true! In fact, store owners don't treat me any different than they do regular customers, so I was really happy when Roseroseshop said they would replace the highlighter, because they could have just as easily said no.

Let's look at it in all it's glory *angels singing*

I'm sure that you guys can tell why I would want to have the highlighter replaced rather than just re-pressing the powder, look at the gorgeous face detail!

The Minnie Touch Blusher is so cute! It's not a very vibrant blush, but rather very pale and pastel which I totally love! You can chose to pick up the peach, pink or purple colour separately, or mix them together to form a pink peach colour. I wish these had mirrors in the compacts though.
 
The Minnie Touch Highlighter is equally as gorgeous as the blusher! I did find that the shiny purple colour is the dominant colour of the highlighter unless you purposely avoid it, and I'm not sure how I feel about that! I will let you guys know in the full review!
I found it really hard to photography accurate swatches of the blush and highlighter, so I hope you guys can see the swatches clearly! >< I'll try to do them again for a full review!
Rose Rose Shop remains my favorite shop to buy bulk Korean Cosmetics! They are just so lovely to communicate with, reply quickly and there is never anything lost in translation. I'm so so happy that they replaced the highlighter for me because I would have just been devastated if I had to repurchase! I ended up re-pressing the broken compact into a spare quad square for travel, and in a little pottle to give to my baby sister (waste not want not) so I'm so glad everything worked out well!

If you guys have read one of my previous rants before (namely my Why is customer service so important) you would know how much I value good customer service - and for me - Rose Rose Shop went above and beyond in terms of their customer service. If you haven't checked them out, go and do it now!!

What did you princesses think of my gigantic belated haul? ^.^ Are there any products you'd like tosee more of?  

5 comments:

  1. So jelly of your Etude x Minnie products!!! They look super duper adorable <3 Shame that your highlighter got broken but fortunately you get a new one!

    ☼ ☀Summer Solstice☀ ☼

    ReplyDelete
  2. Thank you for sharing your haul ~ I have been wanting to order from Rose Rose Shop but I hesitated every time I went to click "check out" as I wasn't sure of their customer service. But now that I've seen your haul, I am getting very excited for my future order ^^

    ♥Kay
    imladiiekay | Beauty & Lifestyle blog ♡

    ReplyDelete
  3. you have a very cute order and also so lucky they halped you with the highlighter issue :D
    meishenmeweishenme.blogspot.com

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  4. Hey booboo, that highlighter broke for a LOT of girls--didn't matter what store sent it. I saw a lot of broken highlighters/blushers (Minnie collection only) from Beauty Net Korea and at least one from Tester Korea and Korea Depart. I heard that some of the EH stores also had problems with receiving broken highlighters because they are just too fragile, so I wouldn't worry about RRS too much =) They've always been good to me too for getting refunds/replacement when needed.

    By the way, that EH rose eyeliner in pearl is the only one that's tough like that. I have the other colors, as well as that one, and the regular non-glitter colors don't tug at all! They're very creamy and smooth, but like you said the pearl one tugs a lot and in general just isn't smooth to apply. I don't like it on my waterline either =( give the others a chance if you like the colors though :) they're much better!

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  5. Hi there :)
    Seeing that you have a lot of experience with online shopping and you are a New Zealander like myself, I would appreciate it if you could share your experience with customs tax in NZ for any large hauls you did online! I recently made a pretty big haul amounting to about 300NZD including shipping and I calculated the tax I have to pay and that came out as over $100.. I'm really new to this so I'm wondering if there is any way to avoid this e.g. the shop labeling the package as a lower value (not sure if that will help because my package might be a little big)?? Thanks a lot and I love your blog :)

    ReplyDelete

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