Hello Princesses!
Today I'm going to be talking about my shopping experience with Testerkorea! I have been shopping with Testerkorea more and more often recently, especially since they introduced the S Point system where you can choose your own samples! However, there are some things that annoy me when I shop with them.
Website Practicality
Testerkorea's website is very practical, it's aesthetically fairly pleasing, though I find their side banners to be a little invasive and not helpful. It is very easy to search for products, add them to my cart and check out, however I find their customer service to be lacking. The past two orders have been delayed due to trouble sourcing items. Generally this would not be an issue if they let me know, but when I email them after a week to ask for an update, the first time they lied to me and said they were going to ship the products immediately (then reversed that statement and said they had already been shipped and just hadn't updated the tracking) and the second time they clearly knew the item wasn't in stock and just hadn't really gotten around to telling me that they would have to refund me. This unnecessarily delays the shipping which really annoys me.